Certificate Program
Coaching Conversation Certificate
To improve knowledge and skills of participants to effectively communicate and use the GROW coaching model to help their colleagues and team members achieve their goals, reduce conflict, and innovate.
Program Overview
Learning Objectives
Primary objective
To improve knowledge and skills of participants to effectively communicate and use the GROW coaching model to help their colleagues and team members achieve their goals, reduce conflict, and innovate.
Also covered in this program
- Foundations of coaching and the coaching process for managers who support colleagues and direct reports.
- Communication skills development including active listening, open questioning, and constructive feedback.
- Coaching plan design and evaluation to support ongoing growth and measurable outcomes.
Learning Outcomes
- Define coaching and the coaching process, including its benefits for both the coach and the coachee.
- Demonstrate effective communication skills, including active listening and asking open-ended questions.
- Explain and practice the GROW coaching model to help team members set and achieve their goals.
- Assess the coaching needs of team members, and develop a coaching plan to support their growth and development.
- Challenge team members to overcome obstacles and achieve their goals, while providing constructive feedback and support.
- Evaluate the effectiveness of coaching conversations and adjust coaching plans as needed to achieve desired outcomes.
Get started
Interested?
Schedule a call with one of our consultants. Complete the form and we'll email you our calendar of future programs.
Next steps
We respond within one business day.
What happens next
- We review your inquiry and match you with the right program path
- A consultant shares upcoming dates and enrollment options
- Your team receives a tailored recommendation—not a generic brochure
Prefer to call? +1 919 923 8318
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Schedule a discovery call or explore our programs to find the right path for your organization.